OMS CARF Survey Report
About Us
Our Mission

“Outreach Management Services is responsible for the provision of services to children and adults who have substance abuse, and/or a mental health illness. Outreach Management Services intends to have these services, to the extent possible, delivered within the contexts of the individual’s family, home, and community. Outreach Management Services is dedicated to the empowerment of the individual through natural and community supports. Outreach Management Services will ensure that all services are delivered in a cost efficient, clinically effective and timely respect to individuals receiving services. It is our goal for the consumer to live as independently and productively as possible.”


Agency Established Goals:

1. To provide the adult client with the fundamentals needed to improve functional skills and obtain resources to be successful in the environment of his/her choice.

2. To provide the child and adolescent client with the fundamentals needed to improve functional skills and obtain resources to be successful in the environment of his/her choice or within the environment that is deemed most appropriate by the client’s primary care giver.

3. To provide access to services, either directly or through community services, in an effective and efficient manner to all potential clients of Outreach Management Services.

4. To provide services, either directly or through community services, in an effective and efficient manner to all active clients of Outreach Management Services.

5. To provide information in an effective and efficient manner, as appropriate, to the client and other stakeholders who are affiliated with Outreach Management Services.

6. To provide a level of service to all clients that is deemed satisfactory by the clients.

7. To provide an environment for duties that is deemed satisfactory by Outreach Management Services employees and services that are deemed satisfactory by its stakeholders.

8. Outreach Management Services will manage its fiscal operations in an effective and efficient proactive manner.

North Carolina - A Better Place to Be                   North Carolina Division of Mental Health, Developmental Disabilities and Substance Abuse Services                    NC care LINK


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